Choosing to partner with a Managed Services Provider (MSP) offers a wide range of benefits that can help you grow your business and reach greater levels of success. Of course, many companies already have an IT department and don’t need to outsource all of their IT and technology needs. Work with a co-managed IT services company, though, and you'll get the best of both worlds—you can keep your IT employees, while gaining access to a team of IT professionals capable of not only handling any IT issues that come your way, but using technology to actually grow your company capabilities. The combination of these services is a win-win for you, your IT team, and your customers.
Considering working with an IT provider? Here are just a few signs co-managed IT services might be something your business actually needs:
#1 Your employees are overworked.
Many companies only use one or two in-house IT technicians, each with specific IT responsibilities and no time to take on any more. Staff limitations like these can make it difficult for your company to grow. By partnering with a Managed Services Provider, your business will benefit from additional IT resources that will inevitably ease the workload of your in-house IT team. An IT provider will also give your employees more freedom to concentrate on priority projects for the business, rather than reacting to problems that arise, thus allowing them to be more flexible and efficient with their time.
#2 Your IT costs keep rising rapidly.
Do you feel like IT costs are constantly on the rise? That’s another sign that it may be time to use co-managed IT services. Technology is always evolving, and an unfortunate result of that is the need to replace outdated hardware and software with new, more relevant versions to keep up with the latest tech trends. Using co-managed IT services gives your company automatic access to the best technology on the market, at no additional cost to you. Over time, these cost savings will add up, making investing in a Managed Services Provider a proactive, sound financial decision.
#3 You’re encountering more technical issues.
Technical issues can occur at any time, and more often than not, they lead to significant periods of downtime that negatively impact your company’s bottom line. Sound familiar? Let a Managed Services Provider work to prevent those challenges for you, and handle them if they do occur. Along with monitoring your networks and computer systems, an IT provider will ensure your backup and recovery is up to date so that (in the event of unexpected downtime) you can stay in operation and keep your data, assets and customer base safe. In terms of day-to-day technical work, you can also reach out to your IT provider at any time to ask questions, get additional help or brainstorm new ideas.
#4 You see your business relying on technology more and more.
Technology is always evolving, and your in-house IT team may not be equipped to stay up to date with the latest tools, trends and software. Failure to do so puts your business at a major competitive disadvantage. We can’t stress how critical technology is to the success of any business in today’s digital age, and an IT provider can keep you updated on these matters, help you transition to new technology and provide your employees with additional training to ensure they understand how that workplace technology should be used.
#5 Your in-house IT team lacks expertise.
Many in-house IT teams lack the necessary experience to create a detailed cybersecurity plan, but a co-managed IT services company gives your business access to professional IT experts with a career history in managing technology. An IT provider can help you in a range of areas, like migrating to the cloud or developing a data backup and recovery plan, to name a couple. By combining an in-house IT team with the power of a Managed Services Provider, your business will have everything it needs to succeed in today's ever-changing technical world.
Technology will only continue to play an even greater role in the workplace, and using co-managed IT services is a fantastic investment that will help your business unlock its full potential. As one of the leading Managed Service Providers for small businesses, CompassMSP understands the many challenges companies face and strives to help your business overcome any obstacles.
For more information about the benefits of co-managed IT services, or to find out how we can help your business, reach out to us and schedule a FREE consultation.